FAQ

We hope you love everything that you order from us, but don’t worry if something isn’t quite right. Appareliii wants to ensure your complete satisfaction. All items are quality controlled and checked for faults before they are shipped to customers. We reserve the right, at our sole discretion, to change or modify our exchange policy at any time.

We will gladly accept returning items for store credit. Your store credit will be issued for the full value of your returned garment(s) and any taxes associated, excluding original shipping fees in USD/CAD and will not expire. Please review our Terms & Conditions for our full Return Policy here.

Kindly note that due to limited quantities and high order volume, we cannot make changes to an order once it has been placed. To avoid any delivery issues or delays, please carefully review your order details and your delivery address prior to completing your purchase.

Canada

For orders that are placed within Canada, customers will be charged federal and provincial sales taxes – these depend on the province the order is being shipped to. Canadian orders will not be subjected to any duties, import fees, or customs fees upon delivery.

United States

Orders shipped to the US may be subject to duties, fees, and important taxes upon delivery if they exceed $2500 US in value.

International

International orders may be subject to duties, fees, and important taxes upon delivery. Customs policies vary widely from country to country and are unfortunately beyond our control. This charge is determined by your local customs authority and payment of these fees is obligatory if you wish to obtain your shipment. For further information, please consult your local customs office.

Please allow up to two to three (2 to 3) business days to verify and process your order. You will receive an email notification once your order has shipped with your tracking information.

For additional information and estimated delivery times, please contact the shipping courier with your tracking number.

All Canadian orders will be charged in Canadian Dollars.

All US and International orders will be charged in US dollars.

For international customers: Once the order is placed, your bank will convert the transaction in your local currency of equivalent exchange rate.

We currently accept all major credit cards, including; Visa, MasterCard, American Express, Discover, JCB, Diner’s Club. We also accept payments via Apple Pay, and Google Pay.

We also accept major Cryptocurrencies with Coinbase.

Please ensure that the billing address is consistent with your bank’s records. Otherwise, you will need to contact your https://theplanetvoice.com bank or credit card provider as we cannot resolve credit card issues.

At Appareliii, we are committed to the highest ethical standards and legal compliance in all aspects of our business and product supply chain. We only work with suppliers and vendors who we believe in and share our commitment to sustainability, accountability and transparency. For more information on how we practice innovation that allows us to integrate an aggregate approach of social responsibility for a long-term vision, click here.